The data controller in the case of surerity.com and suresecurity.ca is Sure Security, Calgary, Alberta, Canada.
Sure Securit may collect information from our users at several different points on our website.
The only subscription services available from our website are controlled and owned by our external business partners. These services include among others, alarm, access control and automation system monitoring, shopping carts, delivery services and payment services. Sure Security retains no data on this site related to any of the above services: we only provide the gateway for you to interact directly with these services.
Information may be requested users in order forms. Here a user must provide contact information (such as name and shipping address) and, sometimes, financial information (credit card number, expiration date). This information is used for billing purposes and to fulfill customer orders. If we have trouble processing an order, this contact information is used to get in touch with the user. Howeever, we do not retain this data ourselves, it is managed anc controlled by our order and payment gateway partners.
From time to time our site may request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary, and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and address), and demographic information (such as gender, age, level of education). Survey information will be used for purposes of marketing, monitoring or improving the use and satisfaction of this site. For contests, contact information will be used to register participants, notify the winners and award prizes, etc.
We partner with other parties to provide best-in-class services. When the user signs up for these services, if required we will share names, or other contact information that is necessary for the third party to provide these services. However for the foreseeable future, this information is transmitted directly to our third party partners and is not retained by us.
It’s important to us at Sure Security to hear what users have to say about our services, and our policies. If you as site user have any questions, concerns, or complaints, or want to let us know what you think about any of our off-line and on-line products and services, you can use our general Contact page.
If you want to access or have another request regarding your personal data, you can do that via calling us or sending us a contact message from our Contact page.